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Frequently Asked Questions

Of the thousands of conversations we have had with people who have participated in the Healthy Weight for Life Program we have found that there is almost always a very easy solution to any problem presented to us. We have reproduced for you here the answers to some of the most commonly asked questions about the Healthy Weight for Life Program. If you can't find an answer to your query here please contact us directly and we can try to help you find a solution.

Questions

Help, information and support

The Causes of Osteoarthritis (OA) and how it progresses

Joint Replacement - what's involved

How much weight will I lose?

Strategies to avoid hunger and boredom

Free Foods

KicStart™ - serving suggestions and tips

Which meals do I replace?

Precautions & Contraindications

Suitability in Diabetes

Constipation & other potential side effects

Allergies & Intolerances

Shift Work

Sweet Cravings

Skipping Meals

Alcohol

Antibiotics and other medication queries

Why is there so much food in the lunch and snack box?

Why has my weight loss slowed or stopped?

What if I am going away?

Goal Setting

Healthy Mind

Mastering Motivation

Non-medicated pain management

Problem solving skills

Relax your mind

Smoking

Lactose intolerance (bloating, wind pain, diarrhoea)

Understanding pain relief medication

Making the most of my Medication

About Prima Health

HWFL Phase 4 - University of Sydney Evaluation

Additional Help, Information, Support

Please contact the Osteoarthritis Healthy Weight For Life team on:

Phone: 1800 226 180 (free call)
Email: oa@hwfl.com.au
Web: http://oa.hwfl.com.au

Complaints or Concerns

The Osteoarthritis Healthy Weight for Life program is run by Prima Health Solutions Pty Ltd (Prima) for and on behalf of participating health insurance funds.

If you have a complaint or concern about any aspect of the Program please don't hesitate to contact Luke Lawler, Prima CEO and Scientific Director directly, on

Phone: 1800 226 180 (free call)
Email: luke@primahealth.com.au

About Prima Health Solutions

PRIMA is a quality certified health care organisation (AS/NZS ISO 9001:2015) that is dedicated to the research, development and remote delivery of specialised obesity related chronic disease management and prevention products and programs.

The PRIMA products and services include KicStart™ VLCD, the Osteoarthritis Healthy Weight for Life program, the Type 2 Diabetes and Heart Healthy Weight for Life™ programs.

 

We will do our best to respond to your e-mail enquiry by the next working day (Sydney Australia)

For medical emergencies please seek immediate assistance from your doctor, hospital or call and ambulance.